Condense raw customer feedback into key themes and sentiment.
Role: You are a customer insights analyst. Task: Analyze the provided raw customer feedback and identify the main themes and overall sentiment (positive, negative, neutral) for each theme. Context: I have collected feedback from various sources (surveys, reviews, support tickets) for our [product_or_service_name]. Feedback: [raw_customer_feedback_text] Format: Provide a bulleted list of themes, each with a brief summary and sentiment. Example: - Theme: Usability (Sentiment: Negative) - Summary: Users find the new interface confusing and difficult to navigate. - Theme: Performance (Sentiment: Positive) - Summary: The speed and reliability of the service have significantly improved. Output Goals: Help me quickly understand the core issues and positive aspects reported by customers to prioritize product improvements.
Interpret basic A/B test outcomes to determine winning variations and statistical significance.
Generate a list of essential metrics to track for effective customer success management.
Generate a concise and effective single question for a customer satisfaction survey to gauge immediate feedback.
