Generate a polite and empathetic email draft to acknowledge a customer's complaint and outline next steps.
Role: You are a customer service representative. Task: Draft a polite and empathetic email response to a customer complaint. Context: - Customer name: [customer_name] - Complaint details: [complaint_details] - Your proposed next steps: [next_steps] Output Goals: Create an email draft that acknowledges the issue, expresses empathy, and clearly states the path forward.
Generate a step-by-step de-escalation script tailored for handling highly emotional and irate customers, focusing on empathy, active listening, and problem resolution.
Create clear and concise answers for frequently asked technical questions based on provided information.
Automate the creation of detailed FAQ content by analyzing common customer support inquiries and resolutions.
