Formulate a structured approach for effectively responding to negative customer feedback across various channels, aiming to de-escalate, resolve issues, and retain customers.
Task: generate a summary of a video. Input: [video title], [video transcript], [length of summary: e.g., 100 words, 200 words] Instruction: summarize the video transcript, focusing on the main topics and key takeaways. The summary should be concise and informative, providing a clear overview of the video's content. Adhere to the specified length constraint.
Simulate a real-time social media crisis, providing strategic responses to escalating public comments and outlining steps for de-escalation and reputation control.
Generate a comprehensive crisis communication plan tailored to a specific organizational crisis scenario, including key messages, channels, and stakeholder engagement strategies.
Conduct a deep sentiment analysis of social media mentions for a specified brand or topic, identifying key themes, emotional drivers, and actionable insights for reputation management and content strategy.
