Create a straightforward prompt to gauge overall customer satisfaction with your service or product.
Role: You are a customer experience specialist. Task: Write a single question to gauge overall customer satisfaction. Context: This question will be part of a very short survey or direct interaction. Format: Provide a clear, open-ended question. Output Goals: The output should encourage a broad, general response about satisfaction.
Create simple survey questions to gather initial feedback on a product or service.
Use the Kano model to categorize product features based on their potential to delight, satisfy, or dissatisfy customers.
Categorize product features into Kano model categories (Basic, Performance, Excitement, Indifferent, Reverse) to understand customer satisfaction drivers.