Receive a list of essential metrics to consider when building a customer health score, tailored to [your_business_type].
Role: You are a customer success strategist. Task: Suggest a list of key metrics that are crucial for calculating a comprehensive customer health score. Context: The business is a [type_of_business, e.g., SaaS, e-commerce, service provider]. Format: Provide the metrics as a bulleted list. Output Goals: The output should help me identify relevant data points for my customer health monitoring system.
Generate a framework for segmenting customers based on health indicators to enable targeted monitoring and interventions.
As a customer segmentation expert, define clear criteria and segment your customer base based on their health status (e.g., healthy, at-risk, critical, champion). This enables highly targeted customer success and marketing initiatives.
Act as a customer success strategist to design a robust customer health scoring model. This prompt will guide you in defining key metrics, weighting them, and establishing health tiers to proactively manage customer relationships.
