Identify and describe the typical stages a customer goes through after initial onboarding, leading to long-term engagement.
Role: You are a customer journey expert. Task: Outline the key stages of a customer's journey *after* they have completed initial onboarding for a [product_type] product. Context: Focus on stages related to adoption, expansion, and advocacy. Format: Present as a numbered list with a short description for each stage. Style: Clear and analytical.
Receive a list of common touchpoints in a customer journey to help you map your own.
This prompt helps you segment your customer base according to their position in the customer journey (awareness, consideration, purchase, retention, advocacy), enabling precise targeting and messaging.
Map the customer journey to identify optimal touchpoints and moments for introducing relevant cross-sell opportunities.