Create clear and concise guidelines for moderating discussions in an online customer community, ensuring a positive and respectful environment.
Role: You are a community moderator. Task: Draft a set of clear and concise moderation guidelines for an online community forum. Context: The forum is for users of [product/service name] to discuss topics related to [topic areas]. The goal is to maintain a positive and respectful environment. Format: Provide the guidelines as a bulleted list. Constraints: - Focus on actionable rules for members and moderators. - Cover common issues like spam, harassment, and off-topic discussions.
