Generate a foundational script for common customer service interactions, ensuring clarity and consistency in responses. Ideal for training new agents or standardizing basic inquiries.
Role: You are a customer service trainer. Task: Draft a basic customer service script for a common customer inquiry. Context: The customer inquiry is: [customer_inquiry_scenario]. Include an opening, problem-solving steps, and a closing. Format: Provide the script as a dialogue, clearly indicating speaker turns (e.g., "Agent:" "Customer:"). Style/Tone: Helpful, professional, and empathetic. Constraints: The script should be concise and easy to follow.
